Personnel Supervisor

Job Purpose

To supervise and manage the day-to-day personnel operations across three core functions: medical insurance administration, social insurance and governmental compliance, and time and attendance management. The Personnel Supervisor ensures operational efficiency, regulatory compliance, and accurate employee records while supporting the People & Culture Executive Director in executing the organization's HR strategy.

ACCOUNTIBILITIES

Medical Insurance Administration
•    Manage and administer the company's employee medical insurance program
•    Serve as the primary point of contact between the organization and the medical insurance provider
•    Handle employee enrollment, renewals, cancellations, and claims follow-up
•    Ensure accurate and up-to-date employee medical insurance records
•    Address and resolve employee queries related to medical insurance coverage

Social Insurance & Governmental Compliance
•    Oversee all social insurance transactions and registrations in accordance with Egyptian labor law
•    Prepare and submit periodic governmental reports to the Egyptian Social Insurance Office
•    Ensure full compliance with Egyptian Social Insurance Law and applicable labor regulations
•    Maintain accurate employee social insurance records and documentation
•    Monitor legislative updates and ensure the organization adapts accordingly

Time & Attendance Management
•    Supervise the daily time and attendance tracking process for all employees
•    Ensure accurate recording of attendance, leaves, overtime, and absences
•    Generate regular attendance reports for People & Culture and departmental management
•    Identify and escalate attendance irregularities or policy violations
•    Coordinate with payroll to ensure attendance data is accurately reflected

Team Supervision & Development
•    Directly supervise a team of three personnel covering the above functions
•    Set clear objectives, monitor performance, and conduct regular evaluations
•    Provide coaching, guidance, and on-the-job development to team members
•    Ensure proper workflow distribution and coverage across the team

Position Requirements

• Bachelor’s degree in business administration, Law, Human Resources, or a related field
• Minimum 5-7 years of experience in a personnel or HR operations role
• Hands-on experience with the Egyptian Social Insurance system is essential
• Strong knowledge of Egyptian Labor Law and Social Insurance Law
• Experience in medical insurance administration is a must
• Proficiency in HR systems and time & attendance software
• Working knowledge of English is an advantage